If your water heater requires service, you have several options for getting service:
Contact Technical Support at 1-800-519-8794 or on the website: www.navien.com.
- For Navien Service Specialists(NSS) ONLY, please have your 6-digit NSS ID Number ready
and use the available NSS hotlline at 1-877-670-5122.
* Refer to the website: http://us.navien.com/BecomeNSS.
Contact the technician or professional who installed your water heater.
Contact a licensed professional for the affected system (for example, a plumber or electrician).
When you contact Technical Support, please have the following information at hand:
Model number
Serial number
Date purchased
Installation location and type
Error code, if any appears on the front panel display.
Navien, Inc.
800.519.8794
www.Navien.com
20 Goodyear lrvine, CA 92618
L E A D E R
C O N D E N S I N G
Version : 2.30 (Nov. 08. 2016)
T E C H N O L O G Y
Table of Contents
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